If your order is damaged in transit, please contact us immediately so that we can ship you a replacement. If the artwork somehow does not meet the quality you expected, please contact us within 15 days so that we can ship you a replacement or issue you a store credit.
If you are returning an item for store credit, you will be responsble for the returning shipping cost. The artwork must be in its original condition. We will issue a store credit once we have received the item back from you and have confirmed that it is in its original condition.
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your store credit once we've received and processed the returned item.